AFTER CHECKOUT?
After adding your selected items and products to your chart and succesfully checkout, your order will be captured and display on our system. We will wait till your payment show, release your order and courier it to you.
Your order will be deliverd to your door via Courier Guy between 2-5 business days -This gives us enough time to secure your order, inspect it, pack it and deliver it safely to your door.
How to take care of your products?
We designed products that's easy to clean.
🧼👏 Hand wash with mild soap and warm water. Wipe dry with towel or let air dry.
Return your order?
Did you order the wrong size? Or was your product damaged? We've got you covered!
Fill in the form and tell us why you would like to return the product(s).
Attach photo's if something was damaged/ not right when it arrived at you. (please note that we check all our products before release, sometimes the products get damaged during delivery).
If we approve your inquiry, you can courier the package/ product back to us their original condition.
Please leave us a review
We would love to hear your feedback. What you think of our products and how it benefits your walks with your dog.
& You could earn M-Bucks for leaving a review.
How to leave a review? Log in to your Mooipote account and click leave a review on order page. Or go to your mailed order and click on the products you purchased and leave a review at all the products you ordered.
Check out your M-Bucks
We’re excited to show our appreciation through our exclusive rewards program! By creating an account, you’ll earn M-Bucks for various activities on our site, such as referrals and purchases. These M-Bucks can be redeemed for discounts on future purchases - the more M-Bucks you collect, the more you save!
Important: You need to have a Mooipote store account to earn and redeem your M-Bucks.
